White Glove Delivery Service
We offer 4 levels of service for an additional fee:
Curbside Shipping is Free!
Bronze - 2-person delivery, inside the threshold, stair carries (up to two (2) flights prior to the threshold). If any piece weighs more than 300 lbs. or pieces are greater than four, shipment will only be available for delivery to the First Dry Area or Garage. Shipper's palletized or crated merchandise will be delivered to the First Dry Area or Garage only.
Silver - include inside placement and two flights of stairs. This level of service has box number limitations. Please call for details.
Gold - include inside placement, two flights of stairs, unpacking, debris removal, and set-up limited to 15 minutes (and no usage of tools).
Platinum - include inside placement, two flights of stairs, unpacking, debris removal, and light assembly limited to 30 minutes. This means the delivery company will place the items in the room of your choice, unpackage the items and remove all boxes/debris.
Please note that White Glove service may add one to two weeks to the normal quoted shipping times.
Our White Glove Service is not available in all areas. For more information and prices, please call us toll free at 1-800-711-1586 (Monday - Friday, 9 AM to 6 PM EST).